FAQ - Frequently asked questions

Technical requirements

What are the technical riquirements for displaying ADEGRO portals?
The server must have PHP installed. This will be the case on almost all web servers. It is not necessary to have the newest PHP version.

Do I have to change anything in the php configuration (safe mode etc.)?
No, ADEGRO portals run with standard PHP configurations.
 

Registration

I don't possess a VAT number. Can I use ADEGRO anyway?
Of course. You may run ADEGRO portals as a private person as well.
 

Portals

Why is each portal a unique website?
ADEGRO portals come with a large number of layout, style and categories combinations. Additionally, ADEGRO selects the contents and the ads to be displayed on each domain definition randomly from a large number of possible combinations. Together with your unique selection of the website title, claim, contact data and outbound links, each ADEGRO portal is considered a unique website.

What layouts and styles can I define?
ADEGRO offers more than 100 layout/style combinations and is continously increasing this number.

Can I see some layout and style examples?

It would be too complicated to show examples of all combinations that are selectable. If you'd like to see examples, we suggest that you firstly define a domain with any layout and style and put the domain files on it. Then just see what it looks like and vary the combinations having your admin interface opened in one browser window and your portal in another. All changes you make to the layout and/or style, will take effect immediately. Just reload your portal and see, if you like the new look.

I am a professional and I'd like to run ADEGRO portals on quite a lot of domains. Automatic mass setup?
ADEGRO will help you to setup large numbers of domains in a comfortable way. Please refer to this page and see how to proceed.

May I have an own logo integrated in my UNIQUE LAYOUT?
Yes. You can email us your logo to: useradmin(at)adegro.com. Please indicate the domain name.

Is it possible to display SEVERAL ADEGRO portals on the SAME DOMAIN?
Yes. You may diplay several portals of different categories, layouts etc. on the same main domain. In this case, you will have to define subdomains for each portal in your admin interface (see next point).

How do I display ADEGRO portals on SUBDOMAINS (ex.: myportal.mydomain.com)?

If you intend to display one or more ADEGRO portals on subdomains, you must define each subdomain as a separate domain in your admin interface.
Note: Each sibdomain will be seen as a separate domain.
 

Payments and VAT

What do I get paid for?
You will be paid for
a) Views of ads of the pay-per-view type (if ads of that kind appear on your portal)
b) Clicks on ads of the pay-per-click type (if ads of that kind appear on your portal)
c) Leads and/or sales, resulting from visitors recurring from your portal (if ads of that kind appear on your portal)

What commissions are paid out by ADEGRO?
ADEGRO pays out up to one Euro per click generated from your portal. This depends on the quality of your portal.

When do I get paid?
Your payments are made automatically on the 10. day of the next but one month following the month, in which your account balance has reached 100 Euros.
Ex.: If your account balance reaches 100 Euros at the 31 of january, you'll be paid for january automatically on march 10.

Are my revenues including VAT?
Yes, all amounts shown in the statistics section of your admin interface, are including 19 % of german VAT.
-> Commercial users outside germany but inside the EU:
If you are located outside germany and you possess a European Community VAT Identification number, your payments will be made without german VAT.
Please note: you MUST enter this number in the "My data" section, if you want to be paid without german VAT. If you want to be paid including 19% german VAT, please leave this field blank.
-> Private users in all countries and commercial users outside the EU:
Your payments always include 19% of german VAT.
 

Problems?

I have defined a domain and uploaded the domain files.
-> An error message shows up saying that the domain is not defined.

a) Please check the domain details in your admin interface: Is the URL you defined EXACTLY the domain you are calling from your browser?
Ex.: If you want to have your portal on www.yourdomain.com, the domain must be defined in your admin interface as: yourdomain.com. Do not enter directories, slashes or any other details! Please enter just the domain name, without "http" or "www.", ex.: yourdomain.com. Your portal will show up, if the user enters both http://www.yourdomain.com or http://yourdomain.com.

b) Please check, if there is a startup page of priority like "index.htm" or "index.html". If so, please delete or rename this file to make sure that the ADEGRO index.php is reognized by your server as the startup page.

I have defined a domain and uploaded the domain files.
-> My former website shows up instead of my ADEGRO portal.

Please check, if there is a startup page of priority like "index.htm" or "index.html". If so, please delete or rename this file to make sure that the ADEGRO index.php is reognized by your server as the startup page.

I have defined a domain and uploaded the domain files in a directory in which I'd like to run the ADEGRO portal.
-> An error message shows up saying that the domain is not defined.

Please check the domain details in your admin interface: Have you entered the directory in the URL field?. If so, please delete the directory and leave THE DOMAIN NAME ONLY (NO "http:// and no "www"), ex.: yourdomain.com. You may then run your portal in every directory you want that resides on this domain. Just put the ADEGRO domain files into the directory of your choice and the portal will show up.

I have defined a domain and uploaded the domain files.
-> A blank white page shows up instead of my ADEGRO portal.

In some rare cases, the php configuration might have the value "allow_url_fopen" set to "Off". This blocks the ADEGRO portal's inclusion. Please change the php configuration and set the value allow_url_fopen in the server's "php.ini" file to "On". After the change has been made, php will have to be restarted, in some cases you will also have to restart the entire webserver. After the change has been made and the server has been restarted, the ADEGRO portal will show up correctly.

Do you have problems that are not mentioned here?
Please contact our support and describe your problem. We will answer very soon.